Your brand lives in conversations on social media, marketplaces, forums, reviews, and the web. Without monitoring, you miss the signals customers share every day. Diya Infotech’s Brand Monitoring Solutions help you track brand mentions, sentiment, reputation, and competitive visibility across digital channels in real time.
Online Brand Monitoring Solution For eCommerce, Retail
With Brand Monitoring, you can:
- Track brand mentions across social, web, forums & reviews
- Monitor competitor communication and market perception
- Detect sentiment shifts & potential PR risks early
- Understand customer voice, feedback & experience
- Build data-backed brand reputation strategies
What is Brand Monitoring?
Brand Monitoring is the practice of tracking brand presence, conversations, sentiment, and mentions across the internet. It gives businesses visibility into what people say about their brand whether it’s appreciation, criticism, questions, or complaints. With customers discussing brands everywhere on social media, eCommerce reviews, news, blogs, and communities monitoring becomes essential to understand brand perception in real time.
It includes gathering data from multiple channels to analyze sentiment, engagement trends, influencer impact, and competitor comparison. These insights help brands detect customer concerns early, track public opinion, manage reputation, and respond proactively. Businesses use Brand Monitoring to enhance customer trust, improve communication strategy, and ensure the brand is represented positively across platforms.
Benefits of Brand Monitoring Services
Brand monitoring helps track mentions, sentiment, and conversations in real time, enabling proactive reputation management and smarter customer engagement.
Use Cases of Brand Monitoring Solution
Reputation Management
Track brand conversations and address negative sentiment before it impacts trust.
Competitor Comparison
See how your brand is positioned relative to competitors in customer perception.
Campaign Performance Tracking
Monitor sentiment, mentions & engagement during marketing campaigns.
Social Listening
Capture conversations on social channels to understand audience pulse.
Influencer & PR Monitoring
Track influencer activity, media coverage & brand visibility in the news.
Product Hierarchy Management
Track sentiment and results across product lines variants in real time all.
How Diya Infotech’s Brand Monitoring Services Work
Data Collection (Wide coverage)
We collect brand mentions from social media, web platforms, marketplaces, review sites, news portals & forums.
01
Sentiment Analysis & Classification (Positive/Negative/Neutral)
Mentions are evaluated to detect tone, brand perception & emotional triggers.
02
Brand Visibility & Competitor Benchmarking
We compare visibility, engagement, audience sentiment & communication tone with competitors.
03
Insight Summaries & Alerts
Key findings, risks, trends & opportunities are shared in interactive dashboards with real-time alert options.
04
Delivery & Integration
Reports & insights can be delivered via dashboards, API feeds, Excel/CSV customizable to your workflow.
05
WHY CHOOSE US
What Sets Us Apart
Accuracy
Delivers clean, reliable data you can trust every time.
Scalability
Handles any data volume smoothly without slowdown.
Global Reach
Captures insights from markets across the world.
Real-Time APIs
Provides instant, up-to-date data on demand.
Compliance First
Ensures all data practices meet global standards.
Dedicated Support
Project-based dedicated support 24*7.
SOLUTIONS FOR EVERY SECTOR
Other Industries
E-Commerce
You can rely on us for Pricing Intelligence, Competitor Monitoring, Sentiment (Review & Rating) Analysis, Ad Verification Analysis, Brand Monitoring, Inventory Tracking and Brand Protection Analysis.
Travel & Tourism
Get detailed intel on Flight & Hotel Pricing Intelligence, Competitor Monitoring, Attraction Analysis, Vacation Rental Monitoring, Cruise & Ferry Analysis, Review & Sentiment Analysis.
Food Delivery
Get insights on pricing Intelligence, Keyword/Cuisine Ranking, Promotion & Offers Analysis, Menu Parity & Catalog Analysis, Competitor Monitoring, Location Intelligence, New Restaurants/Outlets Status,
Entertainment & OTT
With Content Monitoring, Newly Added Content Tracking, Purchasing Option Analysis, Live Broadcast & VOD Data Gathering, you get insights needed for strong decision-making.
Social Media
Channel Monitoring & Profile Analysis, Post Analysis (Content, Likes, Comments), Keyword/Hashtag Monitoring, Influencer & Trend Analysis, Sentiment Analysis, Video Views (SOV) Monitoring.
Real Estate
Our real estate data scraping services extract property details, pricing insights, and market updates, ensuring access to reliable information for competitive advantage.
Get In Touch
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